Dispatcher/Tele-Communicator

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Mifflin Township/MECC seeks energetic and dependable individuals to serve as Career (full-time) Dispatchers for the Metropolitan Emergency Consortium Communications (MECC) 911 Center in Gahanna, Ohio.

Position Title: Dispatcher/Tele-Communicator

Company Name: Mifflin Township/MECC

Job Function: Public Safety

Entry Level: Yes

Location(s): Gahanna, OH, United States

Job Type: Career

Minimum Education: High School diploma or equivalent

Required Travel: 0-10 percent

Salary: Career $31.34-$34.64 (Base hourly rate) plus EMD/EFD Incentive & Night Shift Differential

MECC’s Public Safety Dispatchers/Tele-Communicators work in a dynamic and exciting environment and are the primary link between the public and the fire and emergency medical services for six regional fire departments. The dispatchers perform a variety of specialized technical and clerical duties involved with the operation of the MECC’s communication center. The ideal candidate must be able to work in a fast-paced work environment; receive, analyze, process and disseminate emergency and non-emergency information provided by citizens and public safety personnel via telephone and radio; and provide excellent customer service.

Applications can be submitted and will be open until the positions are filled. Incomplete packets will not be considered for employment.

Prerequisites

1. Completed Application

2. The applicant shall submit an updated resume and a cover letter indicating their intent to participate in the process.

3. The applicant shall submit documentation showing completion of the following training/certifications:

a. Cardio-Pulmonary Resuscitation (CPR) Provider Certification – American Red Cross or American Heart Association

b. IS-100.b – Introduction to Incident Command System*

c. IS-700.a – National Incident Management System (NIMS) – An Introduction*

d. IS-800.b – National Response Framework – An Introduction*

*NOTE: IS-100, IS-700, & IS-800. All courses are available via the FEMA EMI Independent-Study website at http://training.fema.gov/IS/crslist.asp

e. Desired Training – not prerequisites; however, credit will be given for consideration

i. Basic Tele-Communicator 40-hour course or equivalent

ii. Priority Dispatch Emergency Medical Dispatcher certifications or APCO Emergency Medical Dispatcher Certification

Applicants are required to submit proof of prerequisite training with their application. Applicants who do not have proof of prerequisite completion will not be able to continue in the hiring/ selection process.

Expectations

A Career Dispatcher is expected to work:

· 2,180 hours per year

· A Panama schedule (0700-1900/1900-0700) that will include major holidays and weekends

· Opportunity and/or mandated overtime